House of MOHM Shipping Policy —

Thank you for shopping with House of MOHM. We’re committed to preparing and delivering every order with care, so your experience feels exceptional from the moment you shop to the moment your order arrives.

 

Order Processing

Every House of MOHM order is prepared with care. Please allow 2–4 business days for your order to be processed before shipment. Processing times do not include weekends or holidays.

 

Shipping & Delivery

Once your order has shipped, you will receive a confirmation email with tracking information when available. Delivery times begin after your order has been processed and may vary depending on the shipping method, destination, carrier delays, weather, holidays, or other circumstances outside of House of MOHM’s control.

 

Incorrect or Incomplete Addresses

Please review your shipping information carefully before submitting your order. House of MOHM is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout. If you notice an error, please contact us as soon as possible before your order ships.

 

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and tracking process. If your package is delayed, lost, or marked as delivered but cannot be located, please contact us so we can help you determine the appropriate next steps.

 

Shipping Questions

If you have questions about your order, tracking information, or delivery, please contact House of MOHM through our Contact page. Please include your order number so we can assist you as quickly as possible.